Where can I get the dab pen?
For wholesalers/distributors, please contact us at info@releafy.com or call at +86-18123874872
For retailers or individual customers please click here to bring it directly or contact us for the local distributor information
How much are RELEAFY’s dab pens ?
Retail prices can be found at releafymall.com. Contact us at info@releafy.com or call at +86-18123874872 to get the quotation details for bulk orders.
How to select a dab pen?
Because everyone has personal needs and budgets.
For entry-level customers, the Slidr vaporizer is best for them.
For those who want to experience different flavors and smokes, there are Glow kit or Torch Kit for options.
Once you ask yourself the right questions, you’ll know which dab pen will meet your expectations and won’t break the bank. If you need assistance, please contact us at support@releafy.com and we will help you choose the right device.
Is RELEAFY’s dab pen safe?
RELEAFY’s dab pens use food grade material, and they need to pass many testing processes before shipment (such as High and low temperature test/ Pressure test/High temperature and Humidity test/Endurance test/Drop test/Cross-cut test/Draw Resistance test) to make sure the dab pen devices are safety.
How long does it take to charge a dab pen?
It takes about 50 minutes to fully charge Torch 2.0 dab pen; 40 minutes to fully charge Slidr; 90 minutes to fully charge Glow.
How do I clean the dab pen?
Slidr self cleaning method: Slide the switch 4 times consecutively to engage self cleaning mode.
Glow cleaning method:
Heating chamber: Clean it with q-tip dipped in isopropyl alcohol, or soak it in isopropyl alcohol.
Battery: Turn off the battery. Remove the connect ring, then clean it and the battery with q-tip or alcohol pad.
Airflow Path: Turn off the battery. Clean it with cleaning brush dipped in isopropyl alcohol.
Glass Mouthpiece & Airflow Controlling Unit& WPA & Heat-insulated Cap: Soak it in isopropyl alcohol and dry it completely.
Torch cleaning method:
Ceramic chamber: clean it with q-tip dipped in isopropyl alcohol or soak it in isopropyl alcohol.
Quartz chamber: Soak it in isopropyl alcohol.
Cap: Disassemble the cap, soak all the parts except sealing o-ring in isopropyl alcohol.
How often to clean the dab pen?
Clean your dab pen regularly (every 1-2 weeks).
Can concentrates be used in the RELEAFY’s dab pen?
Yes, RELEAFY’s dab pen is designed to be used for concentrates.
Do dab pens smell?
RELEAFY Dab pens certainly do not smell as bad as smoking regular dry herb/concentrates, but that doesn’t mean you should blow them in the middle of Sunday mass. They are still vapor, and still smell enough to be problematic indoors if that is a concern.
Can I use the dab pen while it charging?
RELEAFY recommends NOT to use the dab pen while charging.
Any benefits for Dab pen wholesale from China?
In a word, China has a much better supply chain. There may be wholesalers of dab pen in USA, Europe, but RELEAFY can guarantee that our prices can be on par with theirs and our service far exceeds your expectations.
If my dab pen doesn’t work, can I return and get a new one for free?
Who should I contact?
All RELEAFY products have 1 year warranty, if there is any problem with the product, you can contact us or RELEAFY local distributors to return it directly and get a new one.
How to use Slidr dab pen device?
Please reference the tuition video, link:
Tuition text link: https://www.releafy.com/how-to-use/
Why does the dab pen body get hot?
After several dabs, the Torch 2.0 dab pen might get hot especially the cap part. Please wait several minutes if it gets too hot to touch.
Where can I find the RELEAFY dab pen device instruction?
Please visiting RELEAFY official Youtube channel for the product using method.
Link: https://www.youtube.com/channel/UCq29g6XmrzlePGd_XJvHu_Q
Or download RELEAFY user manual at product page.
What’s the material of Slidr airflow tube?
Slidr’s airflow tube is made of food grade 304 stainless steel.
What’s the atomizing core/chamber material?
Torch 2.0 dab pen kit comes with quartz and ceramic chambers.
Slidr and Glow dab pen kit come with quartz chambers.
How to cooperatewith RELEAFY?
Welcome to establish a cooperation relationship with RELEAFY, we would like to offer reasonable price for distributors/wholesalers/retailers.
Please contact with info@releafy.com or call at +86-18123874872 for details.
Does RELEAFY offer white label wholesale for clients?
Please contact with our sales for more details.
Email us: info@releafy.com
Call us:+86-18123874872
Can we customize dab pen with our brand?
Yes, we offer OEM/ODM service to business clients.
Where is my order shipped from?
RELEAFY’s products are manufacturing at Shenzhen,China. RELEAFY have two warehouses, China & US. So, we shipping the products to you from China or US as your requirements.
How Will My Package Be Shipped?
We place a very high value on your privacy, so your orders will always be shipped in plain, unmarked packaging. Our packaging is inconspicuous with no indication of the contents on the outer packaging; no logo, no product indications. For more information on shipping contact us at support@releafy.com.
Do You Ship to P.O. Boxes?
Yes
Who is RELEAFY Shipping Carrier?
We ship with FedEx, DHL, the United States Postal Service (USPS) and UPS.
Which Days Do You Ship?
RELEAFY’s warehouses operation from Monday to Friday. Our Shipping Policy features rapid order processing with same-day shipping for all orders placed Monday – Friday before 1:30pm EST
What’s Your Return Policy?
RELEAFY provide free replacements for defective RELEAFY-branded device within one year from the date of purchase.
How long is the shipping time?
China:10-15 Days
US: 3-5 Days
